REGISTRATION ASSISTANCE
- How to register for the Essential Staff course
- How to register for the Liaison Course
- My email address is not accepted during registration
- I can't find my school when I try to register
- The Community Partners Course
CHOOSING MY COURSE
- How to change my Course
- My "role" or "job title" is not available during registration
- The "Janitor/Custodian" role is not available
- The "Secretary" or "Administrative Assistant" role is not available
- The "Paraprofessional" role is not available
COMPLETING YOUR COURSE
- How do I download my certificate?
- The 'Mark Complete' Button is Not Showing
- I can't access my quiz
- How do I find my course?
ACCESSING MY ACCOUNT
- How to Log In to Your McKinney-Vento Account
- How do I reset my password?
- My request for a Liaison account was Denied
TROUBLESHOOTING
- I haven't received my account activation email
- How to Exit the MV Helper
- My Video is not working / Page is not loading
- How do I prevent email going to my spam folder?
THE DATA TOOL
- What is the McKinney-Vento Data Tool?
- What is the difference between a student and a record
- How to add a student in the Data Tool
- How to add a Record